The Tech360i Help Desk is designed and staffed 24/7 to provide our customers with assistance to resolve computer, software applications, or other technical issues. Likewise, our Help Desk is staffed by individuals with an extensive technical background. Therefore, you can feel confident they can walk you through a step-by-step process to find a solution to  a vast array of technical problems. Learn more about our Managed Workplace plans.

Help Desk Support

  • Real-Time Monitoring
  • Daily Patch Management
  • Advanced Troubleshooting
  • Automated Alerts
  • Increase Internet Speed
  • Printer Maintenance
  • Help Desk Office Telephone Support

Cyber Security Threats

  • Hourly Virus Checks and Updates
  • Ransomware Removal
  • Malware/Spyware Removal
  • Blocking IP Address Attacks
  • Firewall Setup and Configuration
  • Remove Pop Up Ads

Office Support

  • New Computer Setup
  • Printer Installation/Support
  • Internet Connectivity
  • Resolve Email Related Problems
  • WiFi Setup and Configuration
  • Backup and Data Migration
  • Data Port Wiring/Installation

Computer Performance Optimization

  • Slow Performance
  • Windows Updates
  • Microsoft Office Problems
  • Hard Drive Optimization
  • Data Recovery
  • Temporary File Removal
  • Increase Computer Memory

On-Site Technical Support

  • Computer Setup & Installation
  • Printer Setup
  • CAT 5/6 Cable Installation
  • Desktop Maintenance
  • Computer Hardware/Software Upgrades

Business Services

  • WordPress Website Design
  • Website Hosting
  • Extended Warranty Programs
  • Staff Computer Training
  • Computer Equipment Purchase
  • SIP and VoIP Telephone Systems