In addition to offering a computer repair services and consulting services, Tech360i also provides Pay-Per-Incident Technical Support for small businesses. Whether it’s a solo based business or has up to 100 computers, Tech360i provides a personal approach to your IT needs.
If you are not covered under under one of our Managed Service Plans, you can purchase a single incident of support. This service is for troubleshooting Microsoft applications, printer problems, and computer hardware configuration issues.The price for this service is $49.99. Technical support is delivered by e-mail, live support software, or by telephone.
Technical Support Procedure
Here is the process to request Technical Support on a Pay-Per-Incident basis:
Step 1: Complete the Technical Support form at http://www.talktoatech.com
Step 2: Download the Remote Support software: https://www.dropbox.com/s/i6g7wpnhupg9eyc/em_eu_zRBkVKwh_installer.msi
Step 3: Visit the payment portal and make payment:
Step 4: The Technician will call you at the scheduled time.
If you have any questions, please call us a (609) 786-2409.